Terms & Conditions

1. Application

1.1. These General Terms and Conditions apply to all offers, bookings and agreements relating to all tours, indoor and outdoor activities, shows and entertainment venues (Hereafter: “Company’s Activities”/ “Company’s Activity”) that work collaboratively with MRS The Triangle LTD under the following brand name – “MARS”.
1.2. In these General Terms and Conditions, the term ‘’ traveler/s’ means: the person who concludes an agreement with MARS regarding the participation at the Company’s Activities.
1.3. These General Terms and Conditions shall apply regardless of your (prior) reference to any terms of your own or to any other general terms and conditions. MARS rejects all General Terms and/or Conditions to which you may refer
or which you use or adopt. Including Reservation websites, Agents and third party references.
1.4. Any agreements deviating from these General Terms and Conditions shall be valid only if agreed in writing.

2. Bookings

2.1. MARS shall only handle bookings/reservations made by persons of 18 years and over. Bookings/reservations made by persons under the age of 18 shall be invalid.
2.2. MARS reserves the right at all times to refuse (or set special conditions) to handle any non-standard bookings, particularly from groups, without giving reasons.
2.3. Should MARS handle your booking MARS shall send you confirmation. Upon request MARS will send an Invoice within 14 days after your participation Company’s Activities. You are to check this for accuracy immediately upon receipt and notify MARS of any
inaccuracies immediately.
2.4. If you have not received reservation confirmation within 2 days of booking, you should contact the travelers center immediately; no claims on the grounds of the booking shall be accepted should you have failed to do so.
2.5. An agreement between you and MARS shall exist from the moment MARS has confirmed your reservation.
2.6. This agreement relates to the participation at the Company’s Activities, which by its nature is short defined term.

3. Amendments to the agreement

3.1. If, after the agreement has been made, you wish to make any amendments to the agreement, MARS shall not be obliged to accept such. MARS may at their discretion determine whether and to what extent such amendments shall
be accepted. Changing dates of tours, indoor and outdoor activities and/or location from 1 day before check in are not allowed. Changing dates of shows and entertainment venues that work collaboratively with MARS or that operated by MARS are not possible naturally. In these cases, the cancellation costs as described in Article 14 of these General Terms and Conditions apply.

4. Substitution

4.1. MARS and the traveler are not permitted to allow persons other than those specified in the agreement to participate at the Company’s Activities, by whatever name called and, in any capacity, whatsoever, unless otherwise agreed with MARS.

5. Prices

5.1. You shall owe MARS the agreed sum of money as specified in the booking confirmation.
5.2. Once MARS has sent you the booking confirmation your booking shall no longer qualify for price discounts and/or special offers.
5.3. Insofar as applicable, all prices are Excluding of VAT unless otherwise stated.
5.4. MARS is entitled to enforce and pass on price increases, resulting from intervening changes in statutory regulations and/or provisions (including but not limited to VAT and additional taxes such as City tax, Tourist tax) over which MARS has no control of.
5.5. The exchange rate will be not less than 3.8 NIS per USD.

6. Extra costs

6.1. The amount of VAT is determined by the government of Israel and may change from time to time. Israeli Citizens are always obliged to pay the VAT tax.

7. Payments

7.1. MARS must receive the payment upon reservation.
7.2. Group Reservation –A reservation of more than 5 guests is considered as “GROUP RESERVATION”. In the event of group reservation 50% of booking amount will be charged on the day of booking. The remaining balance should be paid in full up to 14 days before the Company’s Activities date. If you fail to pay in accordance with the above specifications MARS may deny your participation at the Company’s Activities. Should it later emerge that you had indeed issued a payment order but that the amount had not yet been paid into the MARS bank account by the time of your arrival, the excess amount paid will be repaid in arrears.
7.4. Should the reservation amounts not have been paid promptly you shall be in default immediately upon expiry of the payment term. In such event MARS shall offer you the option of paying the amount due within 1 day. If payment
is still not made, MARS shall be entitled to dissolve (cancel) the agreement as of the day the 1-day term has passed and you shall be liable for any damages incurred or yet to be incurred by MARS in connection with your booking and the dissolution thereof. MARS shall, in any event, be entitled to charge cancellation costs for each Company’s Activity. In such case the provisions of Clause 15 shall apply.
7.5. MARS shall be entitled at all times and on any account whatsoever to set off any amounts receivable from you / or any amounts paid by you, on any account whatsoever.

8. Arrival and departure

8.3. If the participation at the Company’s Activities and/or other facility is terminated earlier than the agreed time specified in the booking confirmation, the traveler shall not be entitled to any repayment of (or part of) the costs.

9. Regulations

9.1. All travelers must comply with the rules established by MARS as laid down. You can obtain these Regulations from the reception office or from operation manager upon arrival to the Company’s Activities.
9.2. In conformity with local byelaws, proof of identity must be produced upon request when checking in to the Company’s Activities. MARS cannot accommodate travelers who are unable to produce proof of their identity.
9.5. The travelers must leave the bus clean.
9.7. Should there be any breach of the rules set out in these General Terms and Conditions and/or nonobservance of staff instructions in respect of Regulations, MARS shall be entitled to remove you from the list of travelers, immediately without repayment of the Company’s Activities price or any part thereof.

10. Pets

10.1. Pets are not allowed in any of MARS Company’s Activities.

11. Internet use

11.1. Depending on the Company’s Activities, MARS offers the traveler access to the internet via Wi-Fi network
11.2. The traveler is responsible for the correct use of the Internet as well as for the necessary hardware and software, configurations, peripherals and supporting connections and measures to secure the computer or operating system.
11.3. MARS is not liable for any loss as a result of the use of the Internet or breakdowns in the network.
11.4. The traveler is expected to use the Internet responsibly and carefully and to respect the statutory regulations. They will refrain from any behavior causing a nuisance to other Internet users
or causing damage to MARS in the broadest sense of the word. The traveler shall refrain from visiting Internet web sites of an unlawful nature or not consistent with the reputation of MARS as a provider of the Company’s Activities.
11.5. In the case of observed or suspected nuisance to third parties and/or (other) Internet misuse by the traveler, MARS shall have the right to block access to the Internet, either completely or in part.
11.6. the renter shall indemnify MARS against any claims by third parties for reimbursement of loss for which those third parties might seek recourse from MARS in any way, in so far as such claim is based on the use made of the Internet by the traveler.

12. Deposit

12.1. In some cases, MARS may require a credit card security deposit from you at your check in for the Company’s Activities. The deposit per Company’s Activity is $100 per traveler, this amount can be increased by MARS in case the circumstances give cause (for example rental by groups).
12.2. The purpose of the deposit is to cover damages and/or costs, in the broadest sense of the word, that MARS can suffer if the traveler do not adhere to his obligations.
12.3. If the deposit is not paid immediately MARS is entitled to deny the traveler access to the Company’s Activities 12.4. If the traveler fails to pay the deposit, MARS is also entitled to dissolve (cancel) the agreement with immediate effect.
12.5. The entire deposit, or any deposit remaining after any claims of MARS on the traveler have been settled (damage or lost to inventory, and/or other costs), will be refunded within 7 days after the end of the Company’s Activity.
This repayment will not affect any (additional) claims to compensation.

13. Cancellation costs

13.1. Cancellation costs shall be payable if a reservation is cancelled. cancellation costs are 1 Full day of the total amount of the Company’s Activities days for reservation cancelled within 24 hours prior the day of check in and, in the event of cancellation after check in, the total amount will be charged.
13.2. NO SHOW – If you have not arrived after the agreed check in time without notice, this shall be deemed to be a cancellation and charge of 100%.

14. Force majeure and change

14.1. In the event that MARS is not able to perform the agreement, in whole or in part, temporarily or otherwise, due to force majeure, it shall present you with a change proposal (for other Company’s Activities /another period, etc.).
14.2. Force majeure on the part of MARS shall exist if the performance of the agreement is hindered, in whole or in part, temporarily or otherwise, by circumstances beyond the control of MARS, such including war risk, epidemics, global or internal viruses staff strikes,
blockades, fire, flooding, and/or any other disruptions or events.
14.3. You are entitled to reject said change proposal. If you reject the change proposal you must give notice of such within 7 days of receiving the change proposal. In such case MARS shall be entitled to dissolve the agreement with immediate effect. You will then be entitled to cancel the reservation sum and/or to a refund of any part thereof already paid. In such case MARS shall not be bound to pay any compensation.

15. Termination

15.1. MARS shall be entitled at all times to terminate the agreement with immediate effect if, when making the booking, your personal details and/or the personal details of other users are incomplete and/or inaccurate. In such case there will be no repayment of the Company’s Activities sum or any part thereof.

16. Liability

16.1. MARS shall not accept any liability for theft (including theft from public area or building area), loss of or damage to goods or persons, of any nature whatsoever, during or as a result of a participation at one of our Company’s Activities
and/or the use of other MARS facilities.
16.2. MARS is not liable for disruptions in the services or defects in the services provided by third parties.
16.3. You are severally liable for any loss and/or damage to the property of MARS or third parties, occurring during or before the Company’s Activities thereof by you and/or other travelers who are under your responsibility, regardless whether or not such
is a result of actions or omissions on the part of yourself and/ or third parties.
16.4. You shall indemnify MARS against all claims relating to damage incurred by any third party resulting from any action on the part of yourself, other travelers who are under your responsibility , your travel companions or third parties who participates at one of the Company’s Activities with your permission.
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